Privacy policy

Last Updated: November 6, 2026

This Privacy Policy describes how the merchant operating as Hmyny (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit https://hmyny.com, place an order, use our services, or contact us.

Our merchant identification is provided in our Legal Notice. Our store is hosted on Shopify, which provides the ecommerce platform supporting the website.

1. Personal Information We Collect

Depending on how you interact with us, we collect:

  • Contact information, including your name, email address, phone number, and billing and shipping addresses.

  • Order and transaction information, including products ordered, payment status, delivery details, returns, and refunds.

  • Account information, including account identifiers and preferences, if you use a customer account.

  • Communications, including customer service messages, return requests, and information or photographs you provide.

  • Device and usage information, including IP address, browser and device details, pages visited, shopping activity, and information collected through cookies and similar technologies.

Payment providers process payment credentials. We receive the transaction information needed to manage your order and payment.

2. Sources of Information

We obtain personal information directly from you, automatically through the website, and from Shopify and service providers supporting payments, store operations, and order fulfillment.

3. How We Use Personal Information

We use personal information to:

  • Process payments and fulfill orders.

  • Arrange delivery and provide shipment information.

  • Handle returns, refunds, and customer service requests.

  • Maintain customer accounts and preferences.

  • Communicate about purchases and service matters.

  • Secure and improve the website.

  • Detect and prevent fraud or unauthorized activity.

  • Maintain business records and comply with legal obligations.

If you subscribe to marketing communications, we use your contact details to send them in accordance with applicable consent requirements.

You can unsubscribe through the link in our marketing emails. Necessary order and service communications may still be sent.

Where analytics, personalization, or advertising features are used, information may also support those purposes, subject to applicable law and your privacy choices.

4. How We Disclose Personal Information

We disclose information as needed to Shopify and service providers supporting payments, hosting, shipping, fulfillment, customer service, security, analytics, and other business operations.

Where advertising features are used, relevant information may be disclosed to advertising partners. Certain disclosures for cross-context behavioral advertising may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws.

We may also disclose information at your direction, with your consent, to comply with valid legal requirements, to protect rights and security, or in connection with a business transfer subject to applicable safeguards.

5. Shopify Services

Shopify processes personal information to provide and improve its services.

Where Shopify Network Intelligence or related enhanced services are enabled, Shopify may use information about your interactions with our store together with interactions with other merchants and Shopify to support services such as personalization, analytics, and advertising.

Shopify is responsible for certain processing associated with these enhanced services and related privacy requests.

For more information, review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

6. Cookies and Similar Technologies

Cookies and similar technologies support functions such as the shopping cart, account access, security, preferences, and, where used, analytics and advertising.

You can manage cookies through your browser and the privacy controls presented on our website. Blocking essential cookies may affect website functionality.

Where required by applicable law, nonessential cookies and similar technologies are subject to consent.

7. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights to:

  • Access or obtain a copy of your personal information.

  • Correct inaccurate personal information.

  • Request deletion of personal information.

  • Withdraw consent where processing relies on consent.

  • Opt out of the sale or sharing of personal information or its use for targeted advertising.

  • Appeal a decision concerning your privacy request or complain to a relevant authority.

Use the applicable privacy controls on our website or email hello@hmyny.com to exercise your rights or submit an appeal.

Where legally required, applicable Global Privacy Control signals will be treated as an opt-out request for the relevant browser or device.

We may need to verify your identity and, where applicable, an authorized agent’s authority. We will respond within the period required by applicable law and will not unlawfully discriminate against you for exercising your rights.

8. Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order management, accounting, legal compliance, fraud prevention, and dispute resolution.

Retention depends on the type of information and applicable requirements.

We use reasonable safeguards appropriate to the information processed. No transmission or storage system can be guaranteed completely secure.

Please do not send full payment card details or account passwords by email.

9. International Processing

Shopify and other service providers may process information in countries other than where you live. Applicable transfer safeguards are used where required by law.

10. Children’s Information

Our store is intended for general consumers and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Contact us if you believe a child has provided personal information so that we can review and address the matter.

11. External Websites

External websites operate under their own privacy policies. Review their privacy practices before providing information.

12. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. We will update the date above and provide additional notice where required.

13. Contact

Store / Trading Name: Hmyny
Website: https://hmyny.com
Email: hello@hmyny.com
Phone: +1 530-365-4015
Business Contact Address: 15946 Sherman Way, Van Nuys, CA 91406, United States
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM, Pacific Time (PT)